ATEEZ

A: Parking lots open at 5 p.m., doors open at 6 p.m. and the show is expected to begin at 7:30 p.m.

A: Tickets and parking are available by clicking the “BUY TICKETS” or “BUY PARKING” button at the top of the page. All day-of parking for this event will be cashless. All major credit cards accepted.

A: Yes. For availability and additional information, call 972-RANGERS, 817-533-1832, or email info@reventertainment.com.

A: Yes, VIP packages are available at Ticketmaster.com by clicking the “BUY TICKETS” button at the top of the page.

A: The Globe Life Field roof will be closed for the concert.

A: The baseball netting will be removed for the concert.

A: Globe Life Field will allow glow sticks or light sticks no larger than 12 inches (305 mm) in length for the ATEEZ World Tour show only. The tour-approved light stick for this show is the ATEEZ LIGHTINY. Please visit – ateezlightiny.com for more information.

A: Prior to the concert, tickets for this event are only available for purchase online at Ticketmaster.com by clicking the “BUY TICKETS” button at the top of the page. Tickets will be available for purchase in person at Globe Life Field box offices on the day of the show only.

A: All adults and children over 36” tall will need a ticket for admission.

A: Yes, handicap / ADA accessible seating is available for purchase.

A: Globe Life Field is committed to creating an inclusive and safe environment for all guests with accessibility needs. For more information, visit GlobeLifeField.com/Accessibility.

A: All sales are final and there will be no refunds.

A: Re-entry is not permitted for this event.

A: Our event staff and security personnel are here to help. If you have a question or concern, please notify the nearest staff member and we will be glad to assist you. If you experience an emergency situation during the event, please call 911 first and then notify the nearest staff member.

A: Yes. Concessions will be open for this event. No alcoholic beverages may be brought into or taken out of Globe Life Field. All concession stands at Globe Life Field are cashless and accept all major credit cards.

A: No outside food or beverage will be permitted in the ballpark, with the exception of one sealed, non-flavored water bottle per person. Plastic bottles under 1 liter only. Field pit ticket holders may be asked to pour water into a plastic cup.

A: There will be no cameras, still or video, allowed to enter the ballpark.

A: Our event staff has a limited number of wheelchairs available to assist guests in getting to their seat. If you need a wheelchair for the duration of your visit, we recommend bringing your own.

A: Strollers are permitted inside Globe Life Field. However, their use may not inhibit guest movement or block any aisles. Smaller, umbrella-style strollers can be stored underneath a seat as long as it does not create an obstruction for other guests.

A: Upon entering Globe Life Field, all guests are subject to mandatory security screening.

A: All bags and purses must be soft sided and not exceed 16” x 16” x 8”. All backpacks are prohibited, except single-compartment drawstring bags that do not exceed 16” x 16” x 8”. Exceptions are for those that are carried for medical reasons or manufactured diaper bags that accompany infants and young children.

A: Yes.  Please refer to the Amenities Map in the MLB Ballpark app to learn more.

A: There are two First Aid stations inside Globe Life Field, located behind Section 101 next to Guest Services and behind Sections 203 and 204. Please refer to the Amenities Map in the MLB Ballpark app for additional assistance.

A: Yes. To get the best connection, sign into the Wi-Fi network: GlobeLifeField-FreeWifi

A: If you happen to find a lost item, please take it directly to the Guest Services office on Main Concourse across from the Northwest Pedestrian Ramp, or the Guest Services Office on the Suite Level next to the Comerica Northeast Entry. The found item(s) will be stored there for the duration of that day’s event. If you lose an item at the event, please visit the Guest Services office, contact Lost and Found by calling 817-533-1715, or emailing lostandfound@texasrangers.com.

Guests can also visit the Rangers Lost and Found website by clicking here. Guests can browse current inventory, claim items, file lost item claims, and more by using this convenient online tool.

Yes, the following items and activities are prohibited during your visit:

• Advertising, selling or promoting any product (including, but not limited to, food and beverage items)
• Alcohol not purchased from the event
• Animals (except for service animals to aid guests with disabilities)
• Any item deemed inappropriate for this event by Globe Life Field staff
• Audio / Video recording devices of any kind
• Backpacks
• Bags Larger than 16 x 16 x 8 inches
• Balloons or inflatable beach balls
• Baseballs
• Bottles, cans, or beverage containers of any kind
• Cameras of any kind (still or video)
• Chairs, stools, or other seating devices
• Congregating inside and outside of Globe Life Field, or its surrounding areas (including parking lots)
• Clothing with offensive or profane language
• Disorderly conduct
• Drones/Use of drones
• Outside food and drinks, with the exception of one sealed bottled water
• Fireworks, guns, knives, or weapons of any kind
• Food items
• Glitter, Balloons, Confetti, Streamers, Stickers
• GoPro devices
• Hard or Soft Sided Coolers
• Illegal drugs/substances
• iPads or other tablets
• Large chains, spiked bracelets, or wallet chains
• Laser pointers
• Littering
• Noisemakers/Air Horns
• Oversized bags (larger than 16”x16”x8”)
• Seat cushions
• Signs or flags of any size
• Smoking (including e-cigarettes, vapes or any other smoking device) inside the structure of Globe Life Field
• Tripods, monopods and selfie-sticks
• Umbrellas that are full size (compact umbrellas are permitted)
• Video cameras or any video-capable devices include GoPro devices
• Wagons
• Weapons of any kind, including knives, even if properly permitted or registered

Please note that failure to follow these guidelines may result in ejection from the ballpark.

A: Yes, Uber and Lyft are available in the rideshare pick up zone located at the Chatman Cutoff. After Globe Life Field events, pickups will not be allowed on Randol Mill. For maps and more information, visit: https://www.mlb.com/rangers/ballpark/parking-and-rideshare.

A: For directions to Globe Life Field, visit: https://www.mlb.com/rangers/ballpark/globe-life-field-directions

A: Floor ticket holders will need to show their ticket at the designated field entry points for access to floor seats.